The United States Embassy in Kinshasa, DRC resumed routine nonimmigrant and immigrant visa services.
While the Embassy aims to schedule visa interviews as quickly as practicable, capacity is limited, and applicants should expect significant wait times for visa interview appointments.
Non-immigrant visa appointments are available. To apply for a non-immigrant visa, schedule your interview, or make any adjustments to your interview appointment (reschedule, request an expedited appointment, etc.), please visit our website: https://ais.usvisa-info.com/en-cd/niv
For nonimmigrant visa applicants: If you have an urgent matter and need to travel immediately, please follow the guidance provided at (https://ais.usvisa-info.com/en-cd/niv/information/faqs#need_earlier_appt) to request an emergency appointment.
MRV FEE GUIDANCE
The United States Embassy in Kinshasa, DRC understands that many non-immigrant visa applicants have paid the visa application processing fee and are still waiting to schedule a visa appointment. Rest assured that the U.S. Missions will extend the validity of your payment (known as the MRV fee) until September 30, 2023, to allow all applicants who were unable to schedule a visa appointment as a result of the suspension of routine consular operations an opportunity to schedule and/or attend a visa appointment with the already paid fee.
INFORMATION FOR VISA APPLICANTS REGARDING COVID-19:
Please visit our scheduling website for updated information about how COVID-19 may impact your travel plans and/or visa interview. READ MORE.
*** Effective November 8, 2021, all non-immigrant, non-U.S. citizen air travelers to the United States will be required to be fully vaccinated and to provide proof of vaccination status prior to boarding an airplane to the United States. (Please see https://cd.usembassy.gov/covid-19-information/).
All airline passengers to the United States ages two years and older must provide a negative COVID-19 viral test taken within a time period based on their vaccination status, or present documentation of having recovered from COVID-19 in the last 90 days. Check the CDC website for additional information and Frequently Asked Questions.
*** Effective January 26, 2021, all airline passengers to the United States ages two years and older must provide a negative COVID-19 viral test taken within three calendar days of travel. Alternatively, travelers to the U.S. may provide documentation from a licensed health care provider of having recovered from COVID-19 in the 90 days preceding travel. Check the CDC website for additional information and Frequently Asked Questions.
VISA CATEGORIES
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
See our Directory of Visa Categories on usvisas.state.gov to determine which visa category might be appropriate for your purpose of travel to the United States.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
Contact Us
If you have questions about how to apply for a visa, please contact our Customer Service Center.
Customer Service Center
Call: +243 99 859 5301 or +243 97 377 4050, Monday – Friday, 9:00 a.m. to 5:00 p.m. GMT+1 (Kinshasa local time). If you are calling from the United States, please dial +1 703-831-3418.
Email: fae_contactus+cd+info+en@visaops.net
Skype: Add a new contact to your Skype account with the Skype name skype-cd.
Our Customer Service Center CAN help you with the following:
- Provide information on where to research visa information.
- Provide general visa information or how to apply.
- Provide information about how to pay the visa application fee.
- Schedule or reschedule your appointment as an alternative to doing this online.
- Resolve technical issues with the website, your visa fee payment, or your sign-in information (email and password) to enter the site to pay and schedule the appointment. Please use the email contact information above and provide detailed information for such cases.
The Customer Service Center CANNOT help you with the following:
- Determine the required visa for your purpose of travel.
- Complete or assist with completion of the visa application DS-160 form or DS-260 form.
- Provide status information on your individual application after your interview.
To check the current wait time for a non-immigrant visa appointment, please click here.
To follow up on the status of your pending nonimmigrant visa case
Please send an email to fae_contactus+cd+info+en@visaops.net
To follow up on the status of your pending immigrant visa case
Please send an email to KinshasaIV@state.gov for family reunification visas
Please send an email to DVKinshasa@state.gov for diversity visas
Local Mailing Address
Ambassade des États-Unis
B.P. 697
Kinshasa 1
RDC
or
U.S. Mailing Address
Consular Section
Department of State
2220 Kinshasa Place
Washington, D.C. 20521-2220
or
U.S. Embassy
Consular Section
Unit 2220, Box 265
DPO AE, 09828-0265
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.
