U.S. Citizen Services

Welcome to U.S. Citizens Services at the United States Embassy in Kinshasa. This section provides information on specific consular services available to U.S. citizens in the DRC.

Routine U.S. Citizen Services are available by appointment only.  You may schedule an appointment through our online appointment system.  We will not accept appointments for routine services via telephone, email or walk-in requests.

U.S. citizens who need emergency services are welcome to come during normal U.S. Embassy hours which are Monday through Thursday from 7:30 a.m. to 5:15 p.m. and Fridays from 7:30 a.m. to 12:30 p.m.  Please note that the Embassy is closed on DRC and American holidays.

Please note: Applicants are not permitted to take electronics, liquids, sharp objects, food, or large bags/purses to appointments at the Embassy.  Don’t miss your appointment – leave prohibited items at home!

To schedule an appointment for passport services, notarial services, a Consular Report of Birth Abroad (CRBA), or another consular service or consultation, click here and follow the instructions.


Starting Friday, March 5, 2021, airlines are required to collect and transmit contact information to Centers for Disease Control and Prevention (CDC) for appropriate public health follow-up and intervention for all passengers boarding a flight to the United States who were in the Democratic Republic of the Congo (DRC) within the 21 days before their arrival in the United States.  This initiative is due to the current outbreak of Ebola Virus Disease in DRC.  Airlines will collect the following information to pass to CDC: full name, address while in the United States, primary contact phone number, secondary or emergency contact phone number, and email address.

The U.S. government will redirect all air passengers from DRC to six U.S. airports: New York (JFK), Chicago (ORD), Atlanta (ATL), Washington D.C. (IAD), Newark (EWR), and Los Angeles (LAX).  Passengers can expect their contact information to be verified by U.S. government officials on arrival to ensure it is accurate and complete. Travelers may then continue to their final destination.  CDC will share contact information securely with state and local health departments for passengers’ final destinations in the United States.This applies to all passengers, including U.S. citizens, lawful permanent residents (LPRs), and visa holders (to include Diplomatic and Official visas).

Contact us at ACSKinshasa@state.gov.

Messages and Alerts

COVID-19 Information
See all Messages and Alerts for U.S. Visitors to the Democratic Republic of the Congo.