We strongly recommend U.S. citizens traveling to or residing in the Democratic Republic of the Congo (DRC) enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) at www.Travel.State.Gov. STEP enrollment gives you the latest security updates, and makes it easier for the nearest U.S. embassy or consulate to contact you in an emergency. If you do not have Internet access, enroll directly at the nearest U.S. embassy or consulate.
Regularly monitor the State Department’s website, where you can find current Travel Warnings , Travel Alerts, and the Worldwide Caution. Read the Country Specific Information for the DRC. For additional information, refer to “A Safe Trip Abroad” on the State Department’s website.
Contact the U.S. embassy or consulate for up-to-date information on travel restrictions. You can also call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Follow us on Twitter and Facebook to have travel information at your fingertips.
The U.S. Embassy in Kinshasa is located at 310 Avenue des Aviateurs, telephone +243-(0)81-556-0151/152 (Do not dial the zero when calling from abroad). The American Citizen Services of the Consular Section of the Embassy may be reached at +243-(0)97-261-6145 or +243-(0)81-884-4609 and is open for emergencies from Monday-Thursday, 7:30 a.m. to 5:15 p.m. and Fridays from 7:30 a.m. to 12:30 p.m. For routine services, you should make an appointment on line. To schedule an appointment for passport services or a Consular Report of Birth Abroad (CRBA), click here and follow the instructions. To schedule an appointment for notarial or additional services, click here and follow the instructions. To register, go to https://step.state.gov or Smart Traveler Enrollment Program (STEP). Contact us by email at ACSKinshasa@state.gov. For after-hours emergencies, U.S. citizens should call +243-(0)81-556-0151/152 and ask to speak with the duty officer.