COVID-19 Information

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Updated May 21, 2020

For U.S. Citizens Seeking to Depart DRC: 

U.S. Embassy Kinshasa will update this page with information about flights departing DRC. All U.S. citizens seeking to depart DRC should bookmark this page and check regularly for updated information.  Please ensure you are enrolled in STEP to receive our messages and alerts.

From Goma and Kinshasa (May 26, May 30)

Jefferey Travel and Miles Travel are organizing a May 26th flight from Goma & Kinshasa to Addis.
Satguru Travel is organizing a May 30th flight from Goma & Kinshasa to Addis. If there is enough interest, a stop may be added in Lubumbashi on May 30th.

For both flights, connections are available in Addis to Washington, D.C.  Travelers are advised to have proof of onward travel from Addis in hand when boarding in Kinshasa or Goma. Please see below for additional information on transiting through Addis. Please book directly with the travel agency to secure your seats. Tickets are first come, first served.

Miles Travel (May 26)
+243 818 555 009 (Kinshasa)
+243 818 555 505 (Kinshasa)
+243 990 542 165 (Lubumbashi)
kinshasa@milestravelworld.com
lubumbashi@milestravelworld.com
ricky.fih@milestravelworld.com
1547 Immueble Taba Congo, Blvd du 30 Juin, Gombe, Kinshasa

Jeffery Travels (May 26)
+243 816 546 523
+243 817 860 222
+243 817 860 888
+243 812 156 149
salman@jefferytravels.com
mack@jefferytravels.com
aliraza@jefferytravels.com
fatima@jefferytravels.com

Satguru Travel (May 30)
Jakey Punjabi
+243 976 807 310
+243 852 610 000
punjabi.jakey@satgurutravel.com
Reservation.fih1@satgurutravel.com

Local Travel Agencies

Please check with local travel agencies for information on flights departing DRC. The travel agencies listed below have recently arranged flights from DRC and may have additional flights to offer in the future.  It is also recommended you check with commercial airlines that fly regularly to DRC (i.e. Air France, Brussels Airlines, Ethiopian Airlines). As diplomatic missions organize repatriation flights for their citizens, seats, if available, may be released to the public prior to the flight.

Transiting in Addis

All air passengers planning to transit through Addis Ababa must have onward tickets in hand upon arrival at Bole International Airport or they risk being placed in extended quarantine in a designated hotel at their own expense.

Transit passengers are also strongly advised to have their onward ticket be for a same-day connecting flight. Bole International Airport authorities are not allowing passengers to stay overnight in the airport. Transit passengers who do not have same-day connecting flights will be required to spend the night in a designated hotel at their own expense.

For more information, please visit U.S. Embassy Addis Ababa’s website.

Transiting in Europe

U.S. citizens, LPRs, and certain family members are exempt from travel restrictions on flights from Europe to the US. Please check the Department of Homeland Security’s website and the Department of State’s website for information on travel restrictions prior to travel.  

European countries may have their own restrictions on travel, including transit. Please check with the immigration and border control authorities for the country through which you plan to transit or visit the website for the U.S. Embassy in that country to find updated information about entry and exit requirements.

U.S. Embassy in Belgium 
U.S. Embassy in France
U.S. Embassy in Germany
U.S. Embassy in the United Kingdom

Repatriation Loans

Evacuation flights are often more expensive than commercial ones. U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. The U.S. Government can offer U.S. citizens a repatriation loan to cover the cost of a plane ticket to the United States, but this should be a last resort after the U.S. citizen has exhausted all other means of paying for his or her plane ticket 

 Be advised that a repatriation loan requires repaymentYour U.S. passport will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full.  We recommend you apply for a repatriation loan at least 3 business days prior to your departure to ensure we have sufficient time to process your loan.  

To apply for a repatriation loan, please do the following:

  1. Complete Form DS-3072 (formand signWe cannot accept unsigned forms. (Please print, sign, and scan or use a PDF signing app or software to sign your form.) Typed forms are preferred, but clearly written forms are accepted.  Please send your completed form with all 3 pages of the form in a single PDF. File Name: YOUR LAST NAME DS-3072   
  2. Contact the travel agency and request a quote for your flight to the US.  The quote should include the name of the agency selling the ticket, the flight itinerary to the US, date of the flight, and the price of the ticket. Please inform the travel agency that you are requesting a loan from the US Embassy and, if approved, the Embassy will contact the travel agency to arrange payment.  
  3. Email the signed form, quote from the travel agency, and a copy of your U.S. passport bio page to KinshasaUSCitizen@state.gov. Subject line: YOUR LAST NAME, Repat Loan  

To Express General Interest in Departing DRC

If you are interested in options to leave and have questions, please send the following information for each member of your family to KinshasaUSCitizen@state.gov. Attach a scan of the biopage of the U.S. passport for each traveler. If you are a U.S. LPR, attach a scan of your passport and your U.S. LPR card. If you have already contacted us to express interest in departure options, please do not send your information again unless your location or circumstances have changed.

  1. Your full name as spelled in your passport (SURNAME, Given Name)
  2. Nationality
  3. Current phone number and WhatsApp number
  4. Email address
  5. Date of birth (MM/DD/YYYY)
  6. Passport number, date of issuance, date of expiration. If not a U.S. passport, please note country of issuance.
  7. Current location (city, country, hotel name if not in residence)
  8. Health condition and special considerations
  9. Number of U.S. citizens in your party. Please note any non-U.S. citizen immediate family members seeking to travel with you. 
  10. DRC visa status (i.e. valid until MM/DD/YYYY)
  11. Employer or affiliation within DRC

If you are a non-U.S. citizen parent of a U.S. citizen minor, please indicate if the non-U.S. citizen parent has appropriate travel documentation to enter the U.S. (i.e. valid U.S. visa, valid LPR card). If the non-U.S. citizen parent does not have appropriate travel documentation, please identify an individual who currently has valid travel documentation for the U.S. who could accompany the U.S. citizen minor.

Global Health Advisory:

The Department of State has issued a Level 4 Global Health Advisory and advises U.S. citizens to avoid all international travel due to the global impact of COVID-19.  In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period.  U.S. citizens who live abroad should avoid all international travel.  Many countries are experiencing COVID-19 outbreaks and implementing travel restrictions and mandatory quarantines, closing borders, and prohibiting non-citizens from entry with little advance notice.  Airlines have cancelled many international flights and several cruise operators have suspended operations or cancelled trips.  If you choose to travel internationally, your travel plans may be severely disrupted, and you may be forced to remain outside of the United States for an indefinite timeframe.

On March 14, the Department of State authorized the departure from any diplomatic or consular post in the world of US personnel and family members who have been medically determined to be at higher risk of a poor outcome if exposed to COVID-19.

U.S. citizens who are considering returning to the United States are urged to work with their airlines to make travel arrangements while flights are still available. Many travelers have reported unexpected flight cancellations and limited flight availability.  If your travel has been disrupted, please contact your airline.

Country-Specific Information:

As of May 6, the DRC has recorded 863 cases of COVID-19, including 36 deaths.

KINSHASA: The government of Kinshasa relaxed the confinement order for the Gombe neighborhood of Kinshasa that was put in place to prevent the spread of COVID-19.  Some businesses in Gombe providing essential goods and services are open.  Gombe residents can move around their neighborhoods, but police checkpoints with temperature checks remain in place at the commune’s borders.  People must wear masks in public or risk paying a fine.

The U.S. Embassy is located in the Gombe neighborhood and remains open for emergency U.S. citizen services by appointment only.  Please email us at ACSKinshasa@state.gov immediately if you require an emergency passport.

NORTH & SOUTH KIVU: North and South Kivu require the use of masks and social distancing, but travel restrictions within the provinces have been eased.U.S. citizens should prepare to remain in residences with proper supplies and continue to work with the Consular team to seek departure options from Goma.

Be aware that other parts of the country may institute similar measures with little or no advance notice.  Monitor local media for updates on your area.  Please inform us at KinshasaUSCitizen@state.gov if you learn of lockdowns or confinement orders in your area that may affect other U.S. citizens.  Please remain in contact with us as you seek options to depart.

The government of the DRC has declared a State of Emergency effective March 24 to limit the spread of COVID-19.  All domestic passenger flights between Kinshasa and the provinces are suspended.  The suspension of international passenger flights remains in effect.  All road and river transport between Kinshasa and the provinces are suspended for passenger traffic.  Goods transport will continue with control checkpoints at Kinshasa city limits.  DRC National Police and military will patrol to ensure the new rules are followed.  Schools and universities remain closed, sporting events and gatherings larger than 20 people are banned, bars and restaurants are closed until further notice and non-food stores in Kinshasa were ordered closed.

Visit the DRC Ministry of Health COVID-19 website for updated information on the situation in the DRC.  Visit the CDC website for information on symptoms and how to reduce your risk of contracting COVID-19.

If you believe you have been exposed to COVID-19 and have symptoms (fever, dry cough, difficulty breathing):

  • Avoid contact with people.
  • Contact your health care provider or the DRC Ministry of Health at 101, 109, 110.
  • Notify the U.S. Embassy if a U.S. citizen is hospitalized with COVID-19 by emailing ACSKinshasa@state.gov.

Effective March 17, U.S. Embassy Kinshasa suspended all routine consular services, including American Citizen Services, immigrant visas, and nonimmigrant visas.  For emergency American Citizens Services, including emergency passports, please email ACSKinshasa@state.gov.

 Entry and Exit Requirements:

DRC has suspended all international passenger flights until further notice. All domestic passenger flights between Kinshasa and the provinces are suspended. All road and river transport between Kinshasa and the provinces are suspended for passenger traffic.  Goods transport will continue with control checkpoints at Kinshasa city limits.Only cargo flights and boats will be permitted entry.

The government of the DRC has implemented enhanced screening and quarantine measures to reduce the spread of COVID-19.  All travelers entering the DRC who have a fever will be tested, and any persons positive for COVID-19 will be hospitalized at DRC government expense. Both categories will be subject to a mandatory 14-day quarantine.  All persons traveling domestically from Kinshasa to other provinces will be subject to preventative screening. Travelers should be prepared for travel restrictions to be put into effect with little or no advance notice.

Visit the website of the DRC Ministry of Health (in French) and review all Health Alerts posted on U.S. Embassy Kinshasa’s website for additional guidance.  Travelers need a World Health Organization (WHO) card with yellow fever vaccination but no other health-related documents.

Quarantine Information:

Effective March 20, DRC suspended all international passenger flights until further notice.  On March 10, the Ministry of Health announced a self-quarantine requirement on all travelers arriving in the DRC who have been in the following countries in the 14 days prior to their arrival in the DRC and show no specific symptoms related to COVID-19:

– China
– France
– Germany
– Italy
– Iran
– South Korea
– Iraq

As of March 21, this list of countries has not changed, despite the suspension of all international passenger flights. Self-quarantine guidance is still in effect for those arriving in DRC prior to the suspension of international passenger flights.

As of March 10, passengers who transit the listed countries but do not leave the airport, and show no symptoms, will be permitted entry into DRC with no restrictions.  Passengers who transit a country and leave the airport for even a short period of time may be subject to the quarantine or isolation policies. The DRC government indicated they may extend the list of affected countries and restrictions with little or no advance notice.

Individuals arriving from one or more of the seven listed countries who demonstrate specific symptoms related to COVID-19, including fever, fatigue, and dry cough, will be transported to a medical facility for isolation and further testing by the Ministry of Health.  Those that are deemed not likely to have COVID-19 will be released and those deemed to possibly be infected will receive medical treatment.

As noted under Entry and Exit Requirements, all travelers entering the DRC, regardless of the origin of their travel, who have a fever will be tested, and any persons positive for COVID-19 will be hospitalized at DRC government expense. Both categories will be subject to a mandatory 14-day quarantine.

Self-quarantine is to take place for 14 days at the expense of the traveler and can take place in a residence or hotel.  Specific rules are dictated by local health officials and international guidance.  Per the DRC Ministry of Health, the following guidance is an example of what a self-quarantine of a healthy person could involve:  stay home, practice social distancing (maintaining more than 1 meter space), sleep in a separate room, and use a separate bathroom if possible.  Minimize direct contact with other people.  Sanitize surfaces with disinfectants.  Take your temperature twice a day and report any fever, cough, or respiratory symptoms immediately.

The DRC government indicated they may extend the list of affected countries and restrictions with little or no advance notice.

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