COVID-19 Information

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Updated July 6, 2020

For U.S. Citizens Seeking to Depart DRC: 

U.S. Embassy Kinshasa will update this page with information about flights departing DRC. All U.S. citizens seeking to depart DRC should bookmark this page and check regularly for updated information.  Please ensure you are enrolled in STEP to receive our messages and alerts.

From Lubumbashi and Kinshasa – Friday, July 10:

Miles Travel & Jeffery Travels are organizing a flight on July 10 from Lubumbashi & Kinshasa to Addis. A connection is available the same day from Addis to Washington, D.C.

Travelers are advised to have proof of onward travel from Addis in hand when boarding in Kinshasa or Lubumbashi. Please see below for additional information on transiting through Addis. Please book directly with the travel agency to secure your seats. Tickets are first come, first served.

Miles Travel
+243 818 555 009 (Kinshasa)
+243 818 555 505 (Kinshasa)
+243 990 542 165 (Lubumbashi)
kinshasa@milestravelworld.com
lubumbashi@milestravelworld.com
ricky.fih@milestravelworld.com
1547 Immueble Taba Congo, Blvd du 30 Juin, Gombe, Kinshasa

Jeffery Travels
+243 816 546 523
+243 817 860 222
+243 817 860 888
+243 812 156 149
salman@jefferytravels.com
mack@jefferytravels.com
aliraza@jefferytravels.com
fatima@jefferytravels.com

From Lubumbashi and Kinshasa – Saturday, July 11:

Satguru Travel is organizing a flight on July 11 from Lubumbashi & Kinshasa to Addis. A connection is available the same day from Addis to Washington, D.C.

Travelers are advised to have proof of onward travel from Addis in hand when boarding in Kinshasa or Lubumbashi. Please see below for additional information on transiting through Addis. Please book directly with the travel agency to secure your seats. Tickets are first come, first served.

Satguru Travel
Jakey Punjabi
+243 976 807 310
+243 852 610 000
punjabi.jakey@satgurutravel.com
Reservation.fih1@satgurutravel.com

Repatriation Loans

Evacuation flights are often more expensive than commercial ones. U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. The U.S. Government can offer U.S. citizens a repatriation loan to cover the cost of a plane ticket to the United States, but this should be a last resort after the U.S. citizen has exhausted all other means of paying for his or her plane ticket 

Be advised that a repatriation loan requires repaymentYour U.S. passport will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full.  We recommend you apply for a repatriation loan at least 3 business days prior to your departure to ensure we have sufficient time to process your loan.  

To apply for a repatriation loan, please do the following:

  1. Complete Form DS-3072 (formand signWe cannot accept unsigned forms. (Please print, sign, and scan or use a PDF signing app or software to sign your form.) Typed forms are preferred, but clearly written forms are accepted.  Please send your completed form with all 3 pages of the form in a single PDF. File Name: YOUR LAST NAME DS-3072   
  2. Contact the travel agency and request a quote for your flight to the US.  The quote should include the name of the agency selling the ticket, the flight itinerary to the US, date of the flight, and the price of the ticket. Please inform the travel agency that you are requesting a loan from the US Embassy and, if approved, the Embassy will contact the travel agency to arrange payment.  
  3. Email the signed form, quote from the travel agency, and a copy of your U.S. passport bio page to KinshasaUSCitizen@state.gov. Subject line: YOUR LAST NAME, Repat Loan  

Local Travel Agencies

Please check with local travel agencies for information on flights departing DRC. The travel agencies listed below have recently arranged flights from DRC and may have additional flights to offer in the future.  It is also recommended you check with commercial airlines that fly regularly to DRC (i.e. Air France, Brussels Airlines, Ethiopian Airlines). As diplomatic missions organize repatriation flights for their citizens, seats, if available, may be released to the public prior to the flight.

Transiting in Addis

All air passengers planning to transit through Addis Ababa must have onward tickets in hand upon arrival at Bole International Airport or they risk being placed in extended quarantine in a designated hotel at their own expense.

Transit passengers are also strongly advised to have their onward ticket be for a same-day connecting flight. Bole International Airport authorities are not allowing passengers to stay overnight in the airport. Transit passengers who do not have same-day connecting flights will be required to spend the night in a designated hotel at their own expense.

For more information, please visit U.S. Embassy Addis Ababa’s website.

Transiting in Europe

U.S. citizens, LPRs, and certain family members are exempt from travel restrictions on flights from Europe to the US. Please check the Department of Homeland Security’s website and the Department of State’s website for information on travel restrictions prior to travel.  

European countries may have their own restrictions on travel, including transit. Please check with the immigration and border control authorities for the country through which you plan to transit or visit the website for the U.S. Embassy in that country to find updated information about entry and exit requirements.

U.S. Embassy in Belgium 
U.S. Embassy in France
U.S. Embassy in Germany
U.S. Embassy in the United Kingdom

To Express General Interest in Departing DRC

If you are interested in options to leave and have questions, please send the following information for each member of your family to KinshasaUSCitizen@state.gov. Attach a scan of the biopage of the U.S. passport for each traveler. If you are a U.S. LPR, attach a scan of your passport and your U.S. LPR card. If you have already contacted us to express interest in departure options, please do not send your information again unless your location or circumstances have changed.

  1. Your full name as spelled in your passport (SURNAME, Given Name)
  2. Nationality
  3. Current phone number and WhatsApp number
  4. Email address
  5. Date of birth (MM/DD/YYYY)
  6. Passport number, date of issuance, date of expiration. If not a U.S. passport, please note country of issuance.
  7. Current location (city, country, hotel name if not in residence)
  8. Health condition and special considerations
  9. Number of U.S. citizens in your party. Please note any non-U.S. citizen immediate family members seeking to travel with you. 
  10. DRC visa status (i.e. valid until MM/DD/YYYY)
  11. Employer or affiliation within DRC

If you are a non-U.S. citizen parent of a U.S. citizen minor, please indicate if the non-U.S. citizen parent has appropriate travel documentation to enter the U.S. (i.e. valid U.S. visa, valid LPR card). If the non-U.S. citizen parent does not have appropriate travel documentation, please identify an individual who currently has valid travel documentation for the U.S. who could accompany the U.S. citizen minor.

Global Health Advisory:

The Department of State has issued a Level 4 Global Health Advisory and advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. If you wish to return to the United States, you should make arrangements to do so now and contact the nearest U.S. Embassy or Consulate for assistance as needed. There is no guarantee that the Department of State will be able to continue to provide repatriation assistance and transportation options to the United States may be unavailable in the future. If you choose to remain overseas, you should be prepared to remain where you are for the foreseeable future.

On March 14, the Department of State authorized the departure from any diplomatic or consular post in the world of US personnel and family members who have been medically determined to be at higher risk of a poor outcome if exposed to COVID-19.

Country-Specific Information:

As of July 4, 2020, the DRC has recorded 7,411 cases of COVID-19, including 182 deaths. Cases have been recorded 14 provinces, with Kinshasa province being the most significantly affected. The DRC government maintains a Twitter and Facebook account to share information about COVID-19 in DRC. Interested parties may wish to follow these accounts or subscribe for daily email updates.

STATE OF EMERGENCY IN DRC: The government of the DRC has declared a State of Emergency effective March 24 to limit the spread of COVID-19. The State of Emergency remains in effect at this time.

The suspension of international passenger flights remains in effect.  All domestic passenger flights between Kinshasa and the provinces are suspended.  All road and river transport between Kinshasa and the provinces are suspended for passenger traffic.  Goods transport will continue with control checkpoints at Kinshasa city limits.  DRC National Police and military will patrol to ensure the new rules are followed.  Schools and universities remain closed, sporting events and gatherings larger than 20 people are banned, bars and restaurants are closed until further notice and non-food stores in Kinshasa were ordered closed.

KINSHASA: Effective June 29, 2020, the government of Kinshasa lifted the confinement order for the Gombe neighborhood of Kinshasa that was put in place to prevent the spread of COVID-19.  People must wear masks in public or risk paying a fine. U.S. Embassy Kinshasa remains open for emergency U.S. citizen services by appointment only.  Please email us at ACSKinshasa@state.gov immediately if you require an emergency passport.

GOMA: The city of Goma will be under confinement for 14 days, effective May 20.  Travel in and out of Goma at city limits will be restricted and a curfew will be enforced within the city between 8 pm and 5 am. Movements within the city of Goma between 5 am and 8 pm appear to be permitted, but restrictions could change with little or no advance notice.  The use of face masks continues to be required in public in Goma.  U.S. citizens in Goma should ensure they have sufficient food, medicine, and supplies at their residence in the event they need to remain at home for an extended period of time.

There are reports that movement restrictions will also apply to Kiwanja and Rutshuru city areas.

Be aware that other parts of the country may institute similar measures with little or no advance notice.  Monitor local media for updates on your area.  Please inform us at KinshasaUSCitizen@state.gov if you learn of lockdowns or confinement orders in your area that may affect other U.S. citizens.  Please remain in contact with us as you seek options to depart.

HEALTH RESOURCES: The DRC government maintains a Twitter and Facebook account to share information about COVID-19 in DRC. Interested parties may wish to follow these accounts or subscribe for daily email updates.  Additional resources include the Ministry of Health’s website.  Visit the CDC website for information on symptoms and how to reduce your risk of contracting COVID-19.

If you believe you have been exposed to COVID-19 and have symptoms (fever, dry cough, difficulty breathing):

  • Avoid contact with people.
  • Contact your health care provider or the DRC Ministry of Health at 101, 109, 110.
  • Notify the U.S. Embassy if a U.S. citizen is hospitalized with COVID-19 by emailing ACSKinshasa@state.gov.

Entry and Exit Requirements:

DRC has suspended all international passenger flights until further notice. All domestic passenger flights between Kinshasa and the provinces are suspended. All road and river transport between Kinshasa and the provinces are suspended for passenger traffic.  Goods transport will continue with control checkpoints at Kinshasa city limits. Only cargo flights and boats will be permitted entry.

According to the DRC government, all passengers are required upon arrival at national borders to complete an information sheet, wash their hands, and have their temperature taken.  Those with elevated temperatures will be required to self-quarantine for 14 days and may be tested for COVID-19. Those with positive test results will be admitted to a designated hospital for care.

Travelers need a World Health Organization (WHO) card with yellow fever vaccination but no other health-related documents.

Quarantine Information:

Effective March 20, DRC suspended all international passenger flights until further notice. 

As noted under Entry and Exit Requirements, all travelers entering the DRC, regardless of the origin of their travel, will have their temperature taken. Those with elevated temperatures will be required to self-quarantine for 14 days and may be tested for COVID-19. Those with positive test results will be admitted to a designated hospital for care.

Self-quarantine is to take place for 14 days at the expense of the traveler and can take place in a residence or hotel.  Specific rules are dictated by local health officials and international guidance.  Per the DRC Ministry of Health, the following guidance is an example of what a self-quarantine of a healthy person could involve:  stay home, practice social distancing (maintaining more than 1 meter space), sleep in a separate room, and use a separate bathroom if possible.  Minimize direct contact with other people.  Sanitize surfaces with disinfectants.  Take your temperature twice a day and report any fever, cough, or respiratory symptoms immediately.

Consular Services:

Effective March 17, U.S. Embassy Kinshasa suspended all routine consular services, including American Citizen Services, immigrant visas, and nonimmigrant visas.  For emergency American Citizens Services, including emergency passports, please email ACSKinshasa@state.gov.

 Local Resources:

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